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Junior Salesforce Administrator
LeadVenture Oswego, OR
$81k-97k (estimate)
Full Time 1 Month Ago
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LeadVenture is Hiring a Junior Salesforce Administrator Near Oswego, OR

Job Details

Title:
Salesforce Junior Administrator
Status:
PT

Reports to:
System Administration Manager

Department:
Enterprise Systems
Date:
12/1/23

Summary of Position
The Junior Administrator’s responsibility is to assist in the overall administration of the Salesforce echo-system by performing Tier 1 support duties. Primary duties will include new user set-up and permissions, resolving access issues, responding to Tier 1 HelpDesk support tickets and triaging/escalating Tier 2/Tier 3 tickets.

Functions and Responsibilities
  • User management including new user setup/deactivation, roles, profiles, permissions, public groups
  • User support tickets (Jira)
    • Resolve Tier 1 tickets
    • Triage and assign non-Tier 1 tickets
  • Monitor designated Error Logs and escalate to senior team members as appropriate

Qualifications and Requirements
  • 2 years Salesforce Sales Cloud experience
  • 1-2 years general systems experience
  • Trailhead administrator training (post-hire)
  • Demonstrated ability to handle a variety of assignments in parallel
  • Strong attention to detail and organizational skills

Job Summary

JOB TYPE

Full Time

SALARY

$81k-97k (estimate)

POST DATE

03/05/2024

EXPIRATION DATE

06/28/2024

WEBSITE

lvcontentmarketing.com

HEADQUARTERS

South Portland, ME

SIZE

<25

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